What Will You Do:

• Provide the technical qualification and own the technical parts of proposals submitted to customers through knowledge of SITA portfolio solutions and evolving technologies in ATI industry.
• Design / coordinate development of standard and complex solutions which may involve multiple parties both internally and externally including the selection of 3rd party vendor to meet customer requirements.
• Building business case that comprises of all the solution components that includes both software and infrastructure solution and pricing, and getting stakeholders’ concurrence on the same, and getting business approval.
• Handing over the solution to Delivery organization for the successful customer bid and supporting the delivery over a period to get the solution delivered as per the solution designed.
• Promote SITA by furnishing customers with comprehensive up-to-date information on current products product enhancements and new solutions through customer meetings and workshops. Facilitate designs to be efficiently implemented Right the First Time (RFT) and supported operationally.
• Collaborate with colleagues to gain and share ideas and opportunities.
• Lead mentor and coach staff and organize technical training and certification on the products and technologies supporting the ATI.
• Support account team or competency centers during the pre-contract phases (qualification proposal and contract) with technical designs and advice.
• Participate in the development of technical account strategies with the sales team to ensure maximum account penetration and commercial benefits for SITA in the long term.

Qualifications:

EXPERIENCE

• BS level Technical Degree or equivalent experience in Engineering Computer Technologies
• Having Airport certification (IATA/ICAO) is a great plus.
• Having Cloud certified (Azure) is a great plus.
• Degree or equivalent experience in Engineering or Computer Technologies
• 10+ years of experience of experience in Information Technology Industry.
• 8+ years of experience in technical Pre-Sales or consulting (business and technical) role.
• 5+ years of experience in Airport Transport Industry technology.
• Intimate with Airport business process is essential.
• Well versed in Airport business solutions is mandatory, including Airport Passenger Processing Systems (such as Common-Use, Passenger Reconciliation, Passenger Flow Management, Self Service and Biometric Solution, DCS Integration, LDCS, etc.), Baggage Management Systems (such as Baggage Reconciliation, Bag Message, Lost & Found, etc.), and Airport Operation Systems (such as AODB, Fixed and Mobile Resource Management, ACDM, Airport Vision, Airport Voice, etc.).
• Familiar with Airport solution infrastructure, e.g., on-prem and cloud hosting, networking (WAN and LAN), various server hardware & software stack, edge equipment, and airport common-use peripherals, etc.
• Having Airport certification (IATA/ICAO) is great plus.
• Exposure to biometric application, data analytics & business intelligence is a great plus.
• Experience in software development and integration services is great plus.
• Good knowledge on accounting and financials is great plus.
• Strong communication skills with good customer engagement experiences.
• Great team player that can work with diversified cross-functional teams that are located cross different time zones.
• Great passion in supporting deal-closing.
• Proven track record in producing, communicating, and documenting successful customer solutions.

PROFESSION COMPETENCIES

• Addressing Customer Needs
• Commercial Acumen
• Networking
• Partnering for Clients' Success
• Problem Solving
• Products and Services
• Quality in Design
• Requirements Analysis
• Sales Process Knowledge
• Solutions Development
• Strategic Thinking
• System and Technology Integration
• Technical Writing/Documentation
• Technology/IT Consulting

CORE COMPETENCIES

• Adhering to Principles & Values
• Communication
• Creating & Innovating
• Customer Focus
• Developing Talent
• Impact & Influence
• Leading Execution
• Managing Performance
• Results Orientation
• Teamwork